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DTechnics promotes local approach to broadband

Tuesday, March 20th 2012
North Somerset-based DTechnics has entered the broadband market.
DTechnics promotes local approach to broadband
A North Somerset computer services business has launched its own broadband product and hopes its personal approach will help it to attract subscribers from some of its much bigger rivals.

Commercial and residential customers across North Somerset and further afield can now sign up for the broadband service from DTechnics, which was established nine years ago by David Till as a computer repair shop, reports the Weston, Worle and Somerset Mercury.

Mr Till has teamed up with Openreach, BT's local access network business, to get the necessary cabling installed at his property to allow him to supply broadband to anywhere in the country from his office computer.

The service has so far attracted a handful of customers in North Somerset, as well as two properties in London and a further two in north Wales.

DTechnics still has some way to go before it challenges the likes of Virgin Media and BT, which have 4.1 million and six million broadband customers respectively.

However, Mr Till - who was raised in Clevedon - is hopeful that his small-scale approach could appeal to some consumers.

"I am local and I am a shop where you can come in and talk to me," he explained. "I am fairly competitive with what everyone else is doing."

The DTechnics broadband service was officially announced in January. On its website, the company claimed its customers can enjoy levels of support that are not available from the UK's major internet service providers as it has a single point of contact for any issues and queries.

"We have just completed our first customers who have signed up and we are glad to announce that all is well," the company stated at the time.

The move into the broadband market represents the latest service to be provided by DTechnics, which also offers IT and network support, remote assistance and computer upgrades.

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