Need advice? Call our experts free on
0800 090 1342

Everything Everywhere sees slump in broadband revenues

Thursday, April 28th 2011
The company blamed the fall in broadband income for its decline in year-on-year earnings.
Everything Everywhere sees slump in broadband revenues
Everything Everywhere has blamed falling broadband and equipment income for the decline in revenues it suffered during the first quarter of 2011.

In the three months to March 31st, the parent company of network operators Orange and T-Mobile saw total earnings fall 1.7 per cent year on year excluding regulation.

As well as its home broadband struggles, the telecoms firm's revenue slump was blamed on a change in its wholesale portfolio last April following a strategic review.

However, the financial publication was not all bad news. Proceeds from mobile services continued to grow, rising 1.6 per cent on the corresponding quarter of 2010.

Contract customer additions increased by 160,000 quarter on quarter, representing a rise of almost one million over the past 12 months.

Subscribers on post-paid agreements now make up 45 per cent of the Orange and T-Mobile user base, up from 41 per cent at the same time last year.

Churn continued on its long-term improvement, falling from 1.5 per cent to 1.3 per cent.

Orange also fared well in the latest JD Power and Associates report on customer satisfaction among fixed-line and mobile broadband customers.

The carrier came fourth on the list of home internet providers, beating off the likes of Virgin Media, TalkTalk, BT and AOL.

It performed even better in the mobile broadband survey, finishing second behind O2 with a score of 629 from a possible 1,000 - ten points above the industry average.

Tom Alexander, chief executive of Everything Everywhere, said the creation of the UK's first "super-network" has given the company "significant momentum".

He added: "Despite a challenging competitive and economic environment, we've added 160,000 post-paid customers, sustaining growth in service revenues, up 1.6 per cent.

"It has also been a second successive quarter of strong growth in T-Mobile's contract customer base, following our investment in the brand." 

Related Stories

Almost 2,000 homes and businesses in Trafford can now access superfast broadband.
EE added another 18,000 fixed broadband customers in the three months to September 30th.
Digital Derbyshire has delivered superfast broadband to Overseal, while connectivity work in nearby Melbourne is almost complete.
Residents in Sandymoor can now access superfast fibre optic broadband.
Hyperoptic will be delivering superfast broadband to central Manchester residents.
Superfast fibre optic broadband has arrived in the market town of Wensleydale.

Add a comment

Comment
Your name
Your e-mail address

Comments (0)

Postcode checker
Compare broadband packages in your area
Postcode
Home  |  Guides  |  Links  |  Local  |  Sitemap  |  Privacy Policy  |  Terms
Copyright © 2005-2014 Broadbandchoice.co.uk. All rights reserved.