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Pensioner faced with £150,000 quote for BT broadband

Thursday, May 27th 2010
A pensioner in Wales got an unexpectedly high quote for BT home broadband.
Pensioner faced with £150,000 quote for BT broadband
BT quoted a Welsh pensioner over £150,000 to install home broadband in her home in Carmarthenshire.

Beverley McCartney was asked to pay the sum to have BT's broadband service installed where she lives in Salem, near Llandeilo, after having been initially informed that they were unable to supply broadband to her area.

Mrs McCartney told BBC News: "I just laughed. I phoned BT and said surely this is a typing error and the girl said 'No, there's been no mistake, other people have had bills for much more than this.'"

Home broadband bundle provider BT applies additional charges in rare cases, according to a spokesman for the company.

BT has recently announced plans to extend its superfast network to two-thirds of the UK population.

The government has stated its intention of using public money, like the television licence fee, to fund the provision of broadband to areas where infrastructure firms such as BT could not viably reach.

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