TalkTalk committed to value, says Dido Harding

Tuesday, September 28th 2010

Chief executive of TalkTalk Dido Harding has claimed the broadband provider's Next Generation Network is the key to the value it offers.

TalkTalk committed to value, says Dido Harding

TalkTalk's chief executive has claimed the bundle provider is focused on offering its subscribers the best possible value for money.

Writing on the TalkTalk blog, Dido Harding argued that good value is about more than cut-price broadband, stating that cutting-edge technology and innovative products also play a part.

In order to achieve all of these goals, the company has invested in its Next Generation Network (NGN), which Ms Harding described as "one of the most advanced in the UK".

By owning and running its own network, TalkTalk is less reliant than some other internet service providers on renting BT's infrastructure, she explained.

"[This allows] us to keep costs down and pass on savings to our customers," the TalkTalk representative stated.

"At the same time, running our own NGN lets us innovate and introduce new products and services."

Last week, Ms Harding welcomed the news that TalkTalk had become one of 13 new companies to be given a place on the FTSE4Good Index Series, a list of the world's most ethically sound employers.

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Comments (5)

Jethro

28th February 2012

Why should anyone believe this ridiculous woman?

Bob

15th November 2011

AOL increased my download limit to 40GB when I use less than 2GB per month and increased my direct debit without my permission or consent. Wrote to AOL and Dido Harding 4 weeks ago with formal complaint and you've guessed it neither she or AOL (Talk Talk) broadband can be bothered to reply. Wont surprise you to know that Talk Talk broadband under her management has been voted the worst in 2011.

john cooper

13th April 2011

I went live on the 28th Feb 2011 it is now 13th Apr 2011 I have not had my first bill yet which was due on or around 28th Mar. I have been informed that my telephone is inactive, yet I can contact talk talk quite well so Dido can you please sort this out as I do not want to end up paying a large bill. as this is why I joined talk talk to avoid large bills, so please deal with this a.s.a.p Regards J Cooper

Sue Eynon-Williams

14th March 2011

I joined 'Talk Talk' late last summer and havn't had one single bill that has been correct! Scandalous!! Don't bother trying to ask for a disconnection fee as I have enough evidence to sink you!

JANETT HELLIWELL

21st December 2010

DIDO, YOU BETTER START THINKING OF COMPENSATING ME FOR LIBEL, I HAVE THE PROOF, SO BEST HAVE A TALK WITH, S R J DEBT RECOVERIES ON 08453137206. TALKTALK IS THEIR CLIENT, AND I NEVER OWED TALK TALK ONE PENNY. THIS ISSUE WILL NOT GO AWAY. JANETT