TalkTalk happy to tackle file sharing, says strategy chief

Friday, January 14th 2011
Andrew Heaney said the company is willing to send letters to customers suspected of illegal file sharing.
TalkTalk happy to tackle file sharing, says strategy chief
TalkTalk's strategy and regulation chief has insisted the broadband provider is happy to help tackle illegal file sharing, but is not prepared to foot the bill for doing so.

Andrew Heaney revealed the company got in touch with music industry body the BPI with an offer to send educational letters to customers whose internet connections have been suspected of use for this activity, reports PC Pro.

Under the broadband bundle firm's proposals, the correspondences would not demand payment from recipients, while the cost of sending the mail would be covered by the likes of the BPI, rather than TalkTalk.

"We're very happy with sending out those letters, with the proviso that they pay for it," Mr Heaney explained. "We don't see why we should pay to protect the rights of third parties."

He has also argued against the practice of threatening broadband account holders, stating it is impossible to prove whether subscribers themselves have carried out illegal file sharing.

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