Need advice? Call our experts free on
0800 090 1342

Virgin Media calls for end to misleading broadband speed claims

Thursday, July 29th 2010
Neil Berkett of Virgin Media says the government should prevent broadband providers from giving "misleading" speed claims.
Virgin Media calls for end to misleading broadband speed claims
Virgin Media has called on the government to crack down on broadband providers which advertise their products with "misleading" speed claims.

Chief executive of the bundle provider Neil Berkett said policymakers need to take action if they hope to see Virgin Media continuing to spend money on the rollout of its fibre optic cable broadband network across the UK.

Mr Berkett questioned: "Where is the incentive in operators like us investing hundreds of millions of pounds in broadband when we can't say how much better we are?"

He argued that DSL providers which promote their services as offering speeds of up to 20Mb/s are misleading their customers, as in reality most will only be able to get around 6Mb/s.

This practice is "grossly misleading", Mr Berkett argued.

Virgin Media was found in a recent Ofcom study to offer the fastest broadband service in the UK. The provider also fared well in a review from the US-based Ookla, which ranked the company in second, just behind Telewest Broadband.

Related Stories

A new report shows more than half of schools in the UK do not have adequate broadband access.
Three new broadband packages have been launched by Virgin Media Business.
Culture Secretary Sajid Javid is urging businesses to take advantage of grants worth up to £3,000 for better broadband.
Glasgow's Urban Wireless free Wi-Fi project has seen significant success in its first few months.
Rural residents in South Gloucestershire are celebrating the news they are to be covered in an extension to a local broadband rollout programme.
Residents on the new Wichelstowe estate near Swindon are set to gain access to fibre-to-the-home internet connections.

Add a comment

Comment
Your name
Your e-mail address

Comments (0)

Postcode checker
Compare broadband packages in your area
Postcode
Home  |  Guides  |  Links  |  Local  |  Sitemap  |  Privacy Policy  |  Terms
Copyright © 2005-2014 Broadbandchoice.co.uk. All rights reserved.