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Fuel Broadband customer reviews

We move from to on January 2011, with the idea of pay less, unfortunately..pass to a big ntgrimahe and the big scam never seen. the service apparently starting on 18th January, we have option 2, 40GB . we really not use p2p or another downloads. however sometimes, like see Iplayer , hearing music with we7. and you tube videos.also we work with 2 e-mails imap. all day. The speed never work fine, just in the mornings, during afternoon and evening the speed and my e-mails get frozen, and is nothing can do, we call to technical support during all week, and the problem continue.today 28th there is not a solution, and request cancel this account.But the history not finish yet, on 25th January arrive a e-mail from what say my usage is of 32GB 32GB in 1 week ? we call to technical support and they say we use this, they ask to us for malware, that not exists because we use Imac. and the pc wear malawarebite, and is free of infections.our wireless is disable, because all house is connect by wire Ethernet. the big surprise cannot proof or show me how I use this 32 GB in 7 days. from the next days, we check our line all day, and not use anything in our internet, except e-mails, a big surprise next day our usage rise to 39.2GB near limit, and they recommend upgrade to unlimited, that mean a3 10 more in the bill. there is absolute disgusting and never never again choose WARNING.. ABOUT THIS COMPANY . IS ABSOLUTE SCAM AND ROBBERY.
Ionela, 14th April 2012

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