Need advice? Call our experts free on
0800 090 1342
BT and Virgin Media clash over broadband speeds report
A war of words has developed between BT and Virgin Media.
The study, published on Thursday (March 14th 2013), revealed that the national average residential broadband connection delivered speeds of 12Mbps in November 2012, up by 234 per cent on the figure recorded at the same point in 2008.
However, BT chose to use the research as an opportunity to criticise its rival, declaring that its network is much more likely to deliver the same speeds at peak times than Virgin's, reports Computerworld UK.
A spokesman for the telecoms giant said Virgin Media admits to managing traffic by up to 75 per cent if customers are judged to have used their broadband too much.
Responding, Virgin Media pointed out that it often over-delivers on speeds and offers the country's fastest broadband, both at peak times and throughout the day.
"We always deliver speeds far closer to our headline claims than BT manages at any time of day so BT is right to point out their network's consistency - consistently failing to deliver what they promise," the company added.