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BT resolves north Scotland broadband issue
Subscribers in the area had to cope with slower speeds at the end of last week.
A spokesman for the telecoms giant told BBC News that the problem, which affected subscribers in Shetland, Easter Ross, Aviemore and Elgin, was not automatically detected because it was not a fully blown fault.
This is because people were still able to access the internet but were faced with slower speeds than usual, he explained.
BT has since given an apology and said its engineers have tackled the disruption in service by replacing equipment at its home phone exchange in Inverness.
The disruption struck on Thursday (February 3rd 2011) and had been fixed by Saturday.
Consumers in Shetland will be able to take advantage of faster speeds when work on the island's fibre optic broadband network is complete.
Last month, the Shetland Times revealed a "Ditch Witch" - a device that cuts trenches in road surfaces - is being used to assist with the deployment.