VoIP 'could save business broadband users money'

Thursday, February 25th 2010
Companies using business broadband can keep their overheads low by switching to a phone system based on IP telephony.
VoIP 'could save business broadband users money'
Business broadband bundles tailored to voice-over-internet-protocol (VoIP) systems have had a key role to play in keeping companies' costs under control.

Research by IDC's European Vertical Markets division has highlighted the fact that half of those companies who are aware of IP telephony use this solution.

Giacomo Laurini, senior research analyst at the group, claims that the business case for rolling out this form of technology is stronger than ever.

He said: "[The recession] has forced companies across all vertical markets to adopt strong cost-control measures, including the need to reduce voice communication costs."

Mr Laurini added that all vertical markets are exploring this use of business broadband, although many do not feel like they can justify the implementation costs.

Another key step that business broadband users can take to lower their costs is to tighten their mobile broadband management controls, Gartner has suggested.

The analyst advised that this could save firms a large proportion of their wireless broadband costs.

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