Need advice? Call our experts on
BT broadband 'cheaper when paid for by direct debit'
BT charges customers who do not pay their bills by direct debit a higher price than consumers who decide to take up the option.

Jo Thornhill, a commentator for the This is Money website, explained that the broadband provider is one of a number of utilities companies that encourage customers to use this method of payment.
The company and others like it achieve this by making it more expensive to pay by other means such as credit cards.
"BT charges £4.50 a quarter for customers who don't pay by direct debit while Sky adds 50p a month for those who pay monthly by credit card," Ms Thornhill explained.
The business is currently promoting its BT Infinity proposition to home broadband consumers, stating that it offers its most powerful connection to the internet to date.
BT said the service is particularly good for anyone interested in areas such as gaming, social networking, downloading or streaming content on the web.