Cable fault leaves Sheffield properties without broadband

Friday, August 23rd 2013
A faulty cable has left several properties in north Sheffield without broadband.
Cable fault leaves Sheffield properties without broadband
Homes across north Sheffield have had to cope without broadband and landline services for two weeks as a result of a problem with an underground cable.

The issue has affected dozens of BT, Sky and TalkTalk customers in the Parson Cross and Sheffield Lane Top area, reports the Sheffield Star.

A BT spokeswoman explained that engineers investigating the cause of the outage discovered 75m of cable needed to be replaced. 

Although efforts were made to begin as quickly as possible, the work was delayed by "severe blockages" in the underground ducting. 

The spokeswoman said a "significant" amount of time was spent on removing these blockages. 

"Since then we have been trying to clear these blockages," she added. "There was also an issue with access to private land which has now been resolved."

The heavy engineering work has now been finished and BT expects all affected services to be restored by the end of the week at the latest.

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