Home broadband is a hugely helpful service for people because of the social networks it opens up for them, an expert has said.

For example, individuals with chronic health conditions are able to gain "support and camaraderie" from online communities, according to Amanda Neylon, digital media manager at Diabetes UK.

She believes that communicating online "enables very responsive feedback, takes away location issues and often gives people the confidence to be honest and open".

Ms Neylon revealed that many people who visit Diabetes UK's Facebook page comment that they "feel far less alone" by being able to share their issues with others who are in a similar position.

Another expert recently stated that social media users in general access Twitter and Facebook more often than they use the telephone.

Daniel Chubb, chief executive officer at Dansway Communications and Online Social Media, said the younger generation "cannot live without social media".

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