BT has assured broadband subscribers in Scotland and the north of England it has resolved an issue which may have prevented them from connecting to the internet.

The telecoms giant said it was aware of the issue affecting its 21st Century Network (21CN) in these areas and apologised to customers who had been affected.

"Our engineers are now working to fix the problem and we expect to have the service back to normal shortly," the broadband, digital TV and home phone provider explained on its BT Business website yesterday (September 20th 2010).

However, the company has since declared that the issue has been resolved.

BT broadband subscribers were not the only consumers to be affected by the problem, as it also impacted on rival internet service providers using the 21CN infrastructure.

For instance, PlusNet said it had been made aware of a "major service outage" in the Midlands, north England and Scotland, but again confirmed that the problem has been rectified.

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04th November 2010

yea don't worry about mentioning the second class citizens in N. Ireland....